Can I cancel my account at any time?

Customers may cancel at any time, in writing, by creating a ticket at our Support Desk and directing it to Cancellations. Sphere Web Hosting gives you an unconditional 30 day money back guarantee on Shared Hosting, Reseller Hosting, and Enterprise Email solutions. Written notice of your cancellation request after the initial 30 days will be accepted at anytime and your account will be terminated on your next billing anniversary. Refunds will be issued as outlined in the Money Back Guarantee section of our Terms of Service.